Real Resorts Cancun & Playa del Carmen

Policies

Method of Payment:

We accept Visa and Master card. If you do not have a Visa or Master card you can send us a wire transfer to our bank in Miami or a Certified check to our Atlanta Office.

Billing Policy

Hotel Reservations:

  • Reservations Deparment will charge your credit card once the confirmation number for your reservation is issued.

Tours & Transportation:

  • Reservations will be charged to your credit card when submitted and reservation is confirmed.

Cancellation Policy

Hotel Reservations:

  • Due to credit card fees, the equivalent of 10% of the total amount of the reservation will be charged if the reservation is cancelled 15 or more days prior to the arrival date.
  • Minimum 2 nights charge for reservations cancelled 14-1 day prior to arrival date.
  • Cancellations made within 24 hrs prior to arrival or no shows are 100% non-refundable.
  • Some hotels may have specific cancellation policies for reservations during Christmas, New Year and Easter Week. Please request further details when booking.

Tours & Transportation cancellation:same as above.

 

 

 

Rooms:
Adults:
Children:
Room 1
Room 2
Room 3
Room 4
Room 5
Interest Free Montly Payment - Real Resorts Cancun and Playa del Carmen All Inclusive Resorts

Do you need assistance?

Call free from USA & Canada
1.800.760.0944
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