This is the entire binding legal agreement. REAL RESORTS reserves the right to change its website at any time without notice and such changes will become effective immediately. By using, viewing, transmitting, caching, storing, and/or otherwise utilizing this web site and/or its contents in any way, you have agreed to each and all of the Terms and Conditions stated below, and waive any right to claim ambiguity or error in this Agreement of Terms and Conditions. If you do not agree to this Agreement of Terms and Conditions, click here to leave this WEB SITE, and do not use this WEB SITE. Please print and retain a copy of this agreement. All the technical expressions used in these Terms and Conditions that are not expressly defined herein shall be construed in line with their use on the Internet, on the World Wide Web, and in the telecommunications industry.
"REAL RESORTS", “GRAN PORTO REAL”, “GRAN CARIBE REAL”, The Royal CANCUN”, THE ROYAL PLAYA DEL CARMEN”, “SPAREAL”,“SPAZUL”,“RRMEMBER COMMISSION BOOSTER” ( and others it might be included in this WEB SITE) are trademarks of services and/or products that are either registered before the proper authorities or are own by our group .REAL RESORTS is a trademark, logotype, and a trade name describing all its subsidiary companies and related companies or entities, involved in the hotel business around the world. REAL RESORTS, who is legally authorized to use this material, considers its compilation of links to Internet resources, the description of those resources and the information contained within the REAL RESORTS WEB SITE (“web site” or “realresorts.com web site”) to be copyrighted material. You are not authorized to copy, reproduce either physically or logically, or modify any portion of REAL RESORTS WEB SITE without the prior written authorization of REAL RESORTS. The name of REAL RESORTS and the Trademarks, patents and copyright material used on the WEB SITE may not be used in advertising or publicity without specific, prior, written permission of REAL RESORTS. REAL RESORTS reserves the right to bring any civil action, arising from the improper or unauthorized use of this WEB SITE, including for infringement of its trademarks.
If you are not at least of 18 years of age, your parents or legal guardian must agree to your use of this WEB SITE and any services or materials provided here or reached from here. By using this WEB SITE, you acknowledge and agree that you are either 18 years old or older, or have your parent’s or guardian’s permission.
This WEB SITE is owned and operated by REAL RESORTS, its subsidiaries and related companies or entities. All materials contained in this WEB SITE are the copyrighted property of REAL RESORTS. No material from the REALRESORTS.COM web site or any WEB SITE owned, operated, licensed, or controlled by REAL RESORTS may be copied, reproduced either physically or logically, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials for any other purpose is a violation of REAL RESORTS copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or computer network environment is expressly prohibited. REAL RESORTS owns all right, title and interest in and to all Trademarks in this WEB SITE. To the extent this WEB SITE provides interactive capabilities that allow you to submit information or data on the Web Site, you expressly acknowledge you may not upload to, distribute through, or otherwise publish through the REALRESORTS.COM web site any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violates any law. By uploading or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called "moral rights" in those materials have been waived.
REAL RESORTS reserves the right to change, modify, add, or remove portions of these terms at any time at our discretion. You may check these terms periodically for changes. Your continued use of the REAL RESORTS.COM web site subsequent to the revisions of these terms means you accept those changes.
These terms are effective until terminated by REAL RESORTS, for any reason, with or without notice. Upon termination, you must destroy all materials obtained from this WEB SITE and any and all other REAL RESORTS Web Site(s) and all copies thereof, whether made under the terms of these terms or otherwise.
You agree that your use of this WEB SITE is at your sole risk. The materials in this WEB SITE are provided "as is" and without warranties of any kind either expressed or implied. To the extent permissible pursuant to applicable law, REAL RESORTS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. REAL RESORTS does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this WEB SITE or the server that makes it available are free of viruses or other harmful components. REAL RESORTS does not warrant or make any representations regarding the use or the results of the use of the materials in this WEB SITE in terms of their correctness, accuracy, reliability, or otherwise. You (and not REAL RESORTS) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
As a condition of your use of this WEB SITE, you warrant to REAL RESORTS that you will not use this WEB SITE for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
Under no circumstances, including, but not limited to, negligence, shall REAL RESORTS be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this WEB SITE, even if REAL RESORTS or a REAL RESORTS authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall REAL RESORTS’ total liability to you for all damages, losses, and causes of action, whether in contract, tort (including, but not limited to, negligence), or otherwise, exceed the amount paid by you, if any, for accessing this WEB SITE.
Our policy is not to accept unsolicited ideas about new marketing, advertising or products. We employ a talented staff and consultants who may be working on the same or similar ideas. By sticking to this policy we hope to avoid confusion about our ownership of new concepts created by our employees and consultants. Please do not send us any material, including creative material of any kind.
Currency rates are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in US Dollars. Currency quotes are not updated every day. The currency information supplied by this WEB SITE is believed to the accurate, but REAL RESORTS does not warrant or guarantee such accuracy
Links to other sites we think may be of interest to you are provided solely for your convenience. By providing these links, we are not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them, and are not responsible for the materials, at or related to or from any other site.
REAL RESORTS will not disclose any personal information to any outside party without your knowledge or consent. Details of your travel arrangements or your clients will not be revealed to any outside party except as necessary to process their reservations and travel arrangements.
The headings and subheadings contained in these Terms and Conditions are exclusively for the user’s convenience and have no legal or contractual effect. Accessing the realresorts.com web site and/or the contents thereof might be illegal for certain persons or in certain countries. Users accessing the realresorts.com web site do so at their own risk and are responsible for complying with the laws of the jurisdiction where they are located. REAL RESORTS’ failure to exercise its rights, or its delay in doing so, construed as a waiver by REAL RESORTS of its right to exercise or enforce the legal actions or remedies that might correspond to any future right. The partial exercise of any right, action or remedy under these Terms and Conditions shall not prevent the subsequent full exercise thereof. The tolerance of any breach on one occasion shall not constitute or imply a tolerance of a subsequent breach.
This WEB SITE is controlled and operated by REAL RESORTS from its offices within the State of Quintana Roo, Republic of Mexico. REAL RESORTS makes no representation that materials in this web site are appropriate or available for use in other locations. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Mexico, without giving effect to any principles of conflicts of law, and you accept this by using this web site.
Any disputes arising out of or related to this web SITE shall be governed by and construed and enforced in accordance with the laws of and in the courts located in the state of Quintana Roo, Mexico. Hence you expressly waive any other jurisdiction or forum that you might be entitled to for any reason. If any provision of this document of Terms and Conditions is unlawful, void, or unenforceable, that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
This document of Terms and Conditions is the entire agreement between the parties.
For inquiries regarding this document of Notification of Terms and Conditions, contact:
Call free from USA & Canada:
1 800 760 0944
Call free from Mexico:
01 800 300 7867
+52.998.881.7340 / 7341