The Royal Service® and Royal Housekeeping®

Upgraded suites with prime locations and views
Innovative (Mexico's first) online check-in available within 48 hours of arrival for all suite categories
World's first select and assign your own available suite; preview interior suite photos and see 180º panoramic views from the terrace of your selected suite within 48 hours of arrival or at the resort
Complimentary DVD library for all suites
Telescope for star gazing at night in Royal Master and Royal Presidential Suites
Nintendo Wii in-suite interactive videogames and in suite movies (latest hits) Royal Master and Royal Presidential Suites
Luxurious bath amenities
Upgraded mini-bar with premium international beverages, liquor cabinet system and snack selection
Decide your own time for daily suite make-up and special nightly Royal turndown service including choice of 3 aromatherapy & bath scents (romantic, relaxing or invigorating)
Pillow Menu: Extra Soft "Plus" Hypo-allergenic; Orthopedic; Memory; Aromatic; and "Sweet Dreams"
Special welcome amenity
Royal Concierge & Romance Concierge ready to anticipate, assist, advise and take care of your every need
NEW! Royal Butler service with luggage unpacking, shoeshine service, 2 clothing pieces ironing, spa and dining arrangements, suite aromatherapy menu request, turndown service, Cancun & Riviera Maya information: what to do, where to go, tips, weather forecast and more